Troubleshooting
I’ll help you figure out what’s wrong with your garage door, and if it is an easy and safe Do-It-Yourself fix, I’ll tell you how to do it when I reply — just remember to call me if you ever have a garage door problem that requires a professional (with 20 years of experience and hundreds of great reviews, I might add).
A picture of the garage door opener motor will help me determine which model it is, and its approximate age. Pictures of the remote controls, keypad, safety sensors, and wall control are helpful, too.
A video with your garage door in action will really help with troubleshooting. If you are able to reproduce the malfunction, film it and upload here. WARNING — If your door struggles to open, is crooked, has wheels out of the track, or is jammed, DO NOT try to operate it just for the sake of uploading a video, it could cause additional damage. Upload pictures instead.
Please describe the problems you are having with your garage door, the more details the better! And if it’s too much to type out, leave a phone number and I’ll give you a call, sometimes its easier to figure these things out over the phone. Consider uploading pictures and video too (see above).
Let me know what questions you have. If you would rather not do a lot of typing, leave a phone number and I’ll give you a call.
If you are looking for an estimate for a garage door opener installation, door height is a factor. If you don’t know the exact height, no problem, a guess is fine for now. Most residential doors are either 7′ or 8′ tall.
The material that your garage door is made of may be a factor when selecting a new model or troubleshooting an existing garage door opener. If you can see what the panel design looks like when viewing the BACK of the door, it is probably a single layer non-insulated metal door.
Please add any information or questions that weren’t already addressed
